What we collect, why we collect it, and what we will never do with it.

This website asks you for nothing. There is no contact form, no newsletter signup and no account to create. The only way to reach us here is to email us, which means you decide what to send and when.

Our hosting provider keeps standard server logs, which include IP addresses and browser details. These are generated automatically by the act of visiting any website and we use them only to keep the site working.

We do not run advertising trackers or analytics profiling on this site, and we do not use cookies to follow you around the internet.

Then we have your email address and whatever you chose to put in the message. We use it to reply to you and, if we end up working together, to run the project. Nothing more.

We do not sell personal information. We do not share it with anyone except the service providers we need in order to operate, such as our email and hosting providers, and only to the extent they need it.

Running paid media and ecommerce work means we connect to platforms on our clients' behalf, including Google Ads, Meta, TikTok and Shopify. We access those accounts under permissions the account owner grants us, and only to do the work we have been engaged to do.

We also build internal tools for our own use that connect to these same platforms through each provider's official authorisation process. Those tools read business and advertising data for accounts we already manage. They run on our own machines, the access credentials stay there, and the data is not sold, shared or used to build profiles of anybody. Access can be revoked by the account owner at any time.

Enquiries are kept while a conversation is live and for a reasonable period afterwards, in case it turns into work. Client records are kept for as long as the relationship lasts, and then for the period our accountants and South African tax law require.

If you would like us to delete an enquiry, ask and we will.

Under the Protection of Personal Information Act (POPIA), you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Send that request to benjamin@everythingecom.com.

If you are unhappy with how we have handled your information, you can complain to South Africa's Information Regulator.

If this policy changes in a way that matters, we will update the date below. This site is small and so is this policy, which is the point.